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Trainings1 Day Short Courses
On successful completion participants will be awarded a Statement of Attendance.
Upon completion, participants may apply to have this workshop attendance credited through the Recognition of Prior Learning process towards part of a nationally accredited Government program.
Course Fees for Service: $399 per participant (group savings apply).
- Comprehensive course materials
- Power Pack CDs (6 relevant to course taken)
360 Degree Feedback Workshop Objectives:
- Determined what is involved with 360 degree feedback appraisal.
- How to develop and implement 360 feedback appraisals.
- Identify the value of 360 feedback appraisal system.
- Preparing for the 360 Feedback: Giving and Receiving Feedback.
Administrative Support Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Get yourself organised
- Manage your time more effectively
- Prioritise your time and get things done.
Anger Management Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Understand anger dynamics.
- Understand the myths of anger.
- Know the right and wrong ways of dealing with anger.
Business Etiquette Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Identify what business etiquette is and why it's important.
- Network with confidence.
- Present themselves professionally.
Business Writing Workshop Objectives:
This workshop is targeted at individuals and groups who require basic business writing skills. It is a skill, and it takes practise.
- Understand the function/purpose of all of the above.
- Utilise the tips and techniques provided here to determine an appropriate structure to use for your business artefacts in different situations.
- Define proofreading and understand the techniques in improving proofreading skills.
Change Management Workshop Objectives:
We have all experienced change at some stage of our life, be it good, bad, expected or unexpected. We cannot avoid or ignore change, even the world in which we live is changing constantly and has done so for the 3 billion years it has existed.
- List the steps necessary for preparing a change strategy
- Describe the WIIFM - the individual motivators for change
- Relate the five dimensions of the ADKAR model for understanding change
Coaching and Mentoring
Workshop Objectives:
We have 12 objectives that will allow us to achieve the overall goal of becoming better coaches.
- Identify the difference between mentoring and coaching.
- Understand the GROW model.
- Identify and set appropriate goals using the SMART method of setting goals.
Communication Strategies
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
Conflict Resolution
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let's review our goals for today.
- Understand what conflict and effective conflict resolution means.
- Understand all six phases of the conflict resolution process.
- Understand the five main styles of conflict resolution.
Consultancy
Coming soon.
Creative Problem Solving
Workshop Objectives:
Research consistently demonstrates that visualising clear goals and objectives which are associated with learning ensures the learning occurs more easily and rapidly. With that in mind, let's review our goals for this workshop.
- Recognise problems and understand the creative problem solving process
- Identify types of information to investigate and key questions to ask
- Ascertain the importance of correctly defining a problem
Customer Service
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- What Customer Service is.
- How your attitude affects customers.
- How to identify and address the needs of your customers.
Health & Safety in the Workplace
Workshop Objectives:
All businesses, big and small, must have effective health and safety programs. However, the smaller the business the harder it is to develop a plan that successfully prevents injuries and illnesses. If you're struggling to find the time, money, and resources for injury and illness prevention this workbook will help you.
- The Company Health and Safety Plan
- Rules for all Workplaces
- Safety Committee Operations
- Hazard Identification and Control
- Accident Investigation
- Back Safety
- Ergonomic Awareness
- Lock-out Tag-out Program
- Hazard Communication
- Machine Guarding
Human Resource Management
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let's review our goals for today.
- Describe different aspects of Human Resource Management
- Define Human Resources Management terms
- Recruit, interview, and retain employees
Leadership and Influence
Workshop Objectives:
Leadership potential exists within each of us. That potential can be triggered by outside events, or it can be learned by exploring ourselves from within. This training takes the latter approach. Once you learn the techniques of true leadership, you will be able to build the confidence it takes to take the lead.
- Understand what leadership means.
- Explain the Great Man Theory.
- Explain the Trait Theory.
Managing Effective Meetings
Workshop Objectives:
This workshop is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.??
- Understand the basic requirements for any meeting - agenda, invitations, roles, minutes etc.
- Utilise the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
- Understand how technology can help your meetings.
- List the logistical items that you may need to address for your meeting.
- Understand the need for following up after a meeting to ensure action.
- Understand how to continually improve your meetings.
Motivating Employees
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Define motivation, and what part they play
- Realise the importance of Employee Motivation
- Understand methods of Employee Motivation
Personal Productivity
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Analyse and refocus for more productive outcomes.
- Techniques that will engender self discipline and respect for yourself and from others.
- Adapt to impromptu requests and learn to say no when required.
Proposal Writing
Workshop Objectives:
This workshop is targeted at individuals and groups who require an understanding of how to structure, write, and finish a proposal.
- Understand the basic requirements for developing a proposal.
- Follow the approach provided to help develop focused, high-quality proposals.
- Utilise the tips and techniques to determine an appropriate structure to use for your proposals in different situations.
Public Speaking
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let's review our goals for today.
- Identify the different types of public speaking opportunities
- Identify your message
- Write a speech
Sales Fundamentals
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Understand the language of sales
- Prepare for a sales opportunity
- Begin the discussion on the right foot
Stress Management
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
- Understand what lifestyle elements you can change to reduce stress
- Reduce stress Using routines
Supervising Others
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Define requirements for required work.
- Set the expectations for your staff.
- Establish SMART goals for yourself.
Teamwork and Team Building
Workshop Objectives:
Teamwork is an everyday occurrence whether it's at home, in the community, whilst playing sport or at work. We are all at some stage expected to be a functional part of a performing team. This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.
- Understand the concept of a team, and how to monitor success.
- Explain the four phases of the Tuckman team development model.
- Understand the three types of teams.
Team Proposal Writing
Coming soon.
The Effective Negotiator
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let's review our goals for today.
- Understand the basic types of negotiations and the phases required for success.
- Understand the concepts: WATNA, BATNA, WAP, and ZOPA
- Complete the groundwork for negotiation
The Inspiring Presenter
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let's review our goals for today.
- Prepare your message, perform a needs analysis
- Different presentation delivery methods
- Verbal and non-verbal communication skills
Time Management
Workshop Objectives:
Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.
- Plan and prioritise daily activities efficiently and in a productive manner.
- Triumph over procrastination.
- Effectively deal with crises.
Train the Trainer
Workshop Objectives:
By the end of this course, you will have:
- Identified the value of training and how it helps individuals and organisations
- Explored different learning styles of individuals and various learning theories
- Evaluate how to design a training course
Workplace Diversity
Workshop Objectives:
Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let's take a look at our goals for today.
- Define workplace diversity
- Identify the difference between stereotypes and biases
- Understand how to remove barriers and encourage diversity for yourself and your social community
