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Telesales...
1 Day Advanced Workshop - All new for 2010!
A fun learning experience where you will build powerful
skills and confidence in the person using the phone
and at the same time build a great first impression
for your company. The Telesales program covers 8
powerful, fun ways to develop professional phone
skills and become a professional on the telephone, no matter what you do.
Course Benefits and Objectives
Discover how to:
- Building
self confidence (Attitude) when using the
phone
- Answer calls delightfully and professionally
- Improve Active Listening Skills
- Use
the right language on the phone...Power language
- Turn
an angry customer into an opportunity
- Asking
the right questions to get the best results
- Managing Objections easily
with Success Formulas
- Plan
outbound calls for maximum results and productivity
- Make
your phone a profit centre
- Build
rapport on telephone
- Communicate
with clients of different personality styles easily
- The
Fundamentals of "Customer First"
selling
- 4
Keys to keeping the conversation going
and
heading in the right direction
- Maximise
use of e-mail addressesHow
to ask for the business on the phone to increase
sales and profits
- 5 Vitamins you must take before you pick
up the phone
- Approach
the sale from the buyers perspectiveand
- and much much more...
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Who
should attend?
- Anyone
who makes outgoing sales calls
- Anyone
who receives incoming sales enquiries
- Anyone
who is in a sales careerSalespeople
- Business
Owners
- Anyone
who relies on the phone for a percentage of
their income
- Anyone
who needs to get face-to-face to sell their
product/services
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Certificate of Attainment
| As a Registered Training Company, Australian Salesmasters will deliver a Certificate of Attainment to all candidates attending the program. |
Upcoming Training Dates |
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State |
Date |
Venue |
Start Time |
Presenters |
Sydney |
TBA |
TBA |
9:00AM~4:30PM |
David Jackson/ Carolynn Meijer |
| TBA |
TBA |
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Brisbane |
TBA |
TBA |
9:00AM~4:30PM |
Larry Langdon/ Poppy George |
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Melbourne |
TBA |
TBA |
9:00AM~4:30PM |
Poppy George |
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| Tuition Fee: |
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Normal: $495
Early bird: $395
Special rates for groups of 5 plus. |
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Tuition
includes:
- Over
8 hours of easy to use effective skills/techniques
- A
comprehensive participant's workbook covering
all the training materials
- A
certificate of achievement for competencies
covered from a Registered Training Organisation
- Refreshments included
- Guaranteed
improved productivity and effectiveness
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