Receptionists Program...
1 Day Workshop - Don't miss this one!
It is often said that your receptionist is the most important person in your company. They are your first point of contact for so many customers. This program focuses on the attitudes and skills required to deliver the best of service to all your customers everyday - everytime - without fail - no exceptions.
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| Topics Covered |
- Personal presentation
- Communication skills
- Personality styles
- Power language
- Listening skills
- Rapport building techniques
- Workplace protocols
- How to take effective message
- How to handle customer complaints
- The keys to telephone etiquette
- ...and much much more
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| Who should attend? |
| Whether you are a veteran professional or a new person starting in the role |
| as a receptionist, you will benefit greatly from this highly participative |
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| Upcoming Training Dates |
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Start Time |
Presenter |
Sydney |
TBA |
TBA |
TBA |
TBA |
TBA |
TBA |
TBA |
TBA |
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| Tuition Fee: |
Normal: $495
Early bird: $395 - Book now as seating limited. |
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| Tuition includes: |
- All refreshments and lunch
- Comprehensive workbook
- Take away CD pack for ongoing learning
- Fun training experience
- Certificate of Attainment from a Registered Training Organisation #6854.
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