Certificate II
Retail Operations
Certificate III
Retail Operations
Certificate III
Retail Operations (Sales)
Certificate III
Retail Operations (Customer Service)
Certicate II in Automotive Sales
Certificate III in Automotive Sales
Certificate III in Automotive Sales - Vehicle
Certificate IV Automotive Management
Certificate III in Business
Certificate III in Business (Administration)
Certificate III in Business (Sales)
Certificate IV in Business
Certificate III in Competitive Manufacturing
Certificate IV in Competitive Manufacturing
Certificate II in Transport and Distribution
Certificate III in Transport and Distribution
Certificate III in Business Frontline Management
Certificate IV in Business Frontline Management
Certificate IV Retail Management
Certificate IV Customer Contact
Certificate IV Property (Real Estate)
Certificate of Registration
12 CPD Points in one day
Certificate II in Floristry
Certificate III in Floristry
 
 
CERTIFICATE OF REGISTRATION PROGRAM
 
 
Overview
The new Certificate of Registration course - Course in Property Practice (Real Estate) (91086NSW) is VETAB accredited and recognised by the Office of Fair Trading. Any person looking to enter the real estate industry must have this qualification. When you have obtained, the Course in Property Practice you can submit it to the Office of Fair Trading, where they will then issue you with the Certificate of Registration (conditions apply - see www.fairtrading.nsw.gov.au for more information).
The Office of Fair Trading no longer issues provisional Certificates, so if you want to work in the industry you must complete your Certificate before you commence work.
 
The Course
The Certificate of Registration course for the residential real estate sector comprises three units of learning. The units are:
MODULE 1 - 17319B PREPARE FOR WORK IN THE PROPERTY INDUSTRY
This unit of competency is designed to provide the foundation knowledge to effectively and efficiently work within the property industry. It covers the basic entry-level functions to enable a learner to comply with legal and procedural requirements, and identify those potential risks to the consumer at large associated with the marketing and sale, leasing and management, and associated activities within the property industry.
  • Demonstrate knowledge of fundamental principles in the application of financial, legal and procedural requirements.
  • Demonstrate knowledge of ethical practices and rules of conduct.
  • Outline essential risk management concepts.
  • Identify industry employment and professional development requirements.
 
MODULE 2 - PRDRE35A COMMUNICATE EFFECTIVELY AND ACCURATELY WITH CLIENTS
This unit of competency is designed to give you the ability to communicate with all clients effectively. This module covers:
  • Communicate effectively with all clients.
    • Establish appropriate level of rapport with client.
    • Communicate the rights and responsibilities of the agency and client to the enquirer.
    • Deal with client conflicts professionally in accordance with agency guidelines and procedures.
    • Maintain records of communication in accordance with agency guidelines.
  • Respond effectively to initial client enquiry.
    • Establish client need/s.
    • Provide accurate verbal and written information.
    • Gather sources of information and record notes.
    • Provide information to client in a professional manner in accordance with organisational guidelines.
  • Use strategies to manage difficult or aggressive clients.
    • Demonstrate a range of appropriate skills in dealing with difficult clients.
    • Record and update client responses in line with adopted strategy and/or organisation procedures.
 
MODULE 3 - 17319A WORK IN THE REAL ESTATE SECTOR
This module is designed to provide specific, basic knowledge and skills to effectively and efficiently work within a Real Estate agency. It covers the basic entry-level practice functions of an agency operative associated with the marketing and sale, leasing and management of urban real estate. It is a knowledge-based unit designed to equip the learner for entry into the industry.
  • Identify work practices for providing real estate services.
    • Define basic real estate terms, property types and transactions.
    • Real estate services and work practices are planned and implemented in accordance with client and agency values and statutory requirements.
    • A range of agency procedural requirements relevant to the sale and management of Real Estate is accessed.
    • An understanding of the purpose of industry standard forms and documents is demonstrated.
    • An understanding of the individual's obligations and responsibilities in completing standard forms is recognised and applied.
    • Ability to complete industry standard forms and documents is demonstrated.
  • Outline risk areas in real estate agency practice.
    • An understanding of the statutory requirements and agency practices in receiving and handling monies is demonstrated.
    • Individual's obligations and responsibilities as operatives in the handling of listed properties for sale (private treaty/auction etc.) are recognised and applied in accordance with industry and statutory requirements.
    • Individual's obligations and responsibilities as operatives in the handling of managed rental properties are recognised and applied in accordance with industry and statutory requirements.
    • Appropriate security arrangements in the marketing/sale and/or leasing of property are demonstrated.
 
Are there any specific entry requirements?
The only entry requirement of this course is that you have a NSW School Certificate (Yr 10) or equivalent.
 
How can you complete the course?
The Australian Salesmasters Training Company (RTO #6854) runs this course by distance education on E Learning or 3 day classroom activity.
 
How long will it take?
Candidates completing the Course in Property Practice (Real Estate) (91086NSW) do so in 3 days.
 
How am I assessed?
You will have assessments to complete throughout the course. These are marked using competency based assessment - that is you are either competent or not competent. If you are completing your course on-line they will be submitted automatically on-line. You will receive feedback on your assessments.
 
How much does it cost?

3 day program         

$495 (including GST)
Online $440 (including GST)
 
How do I enrol?
Contact Cameron Jackson on cameronj@thesalesmasters.com or phone him direct on (02) 9700 9333.
 
What our clients are saying about the course and trainer?
'very knowledgeable.' ....... Corrado Marmora, Laing + Simmons Drummoyne
'Very helpful. Spends time on breaks.' ...... Philippa Cameron, Richardson & Wrench Blacktown
'Good industry a 'hands on' knowledge.' ...... Marshall Cobb, LJ Hooker Property Source
'Great teacher, clear on all aspects.' ...... Rose Mamone, Raine + Horne Concord
'He's great - I've been told I'm a visual person - and he helped me understand almost everything. 'Was afraid' would walk out learning nothing?' ...... Lisa Berryman, Laing + Simmons Paddington
'He is good making us understand the course in a easier way.' ...... Shafina Mohammed, Laing + Simmons Liverpool
'Ability to hold group well. Controlled all conversations within course.' ...... Christine Jones, Raine + Horne Summer Hill
'Bob was great! Very smart.' ...... Celeste Lorusso, Raine + Horne Concord





   
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