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| 20 units of competencies are required. |
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| AURC472082A Plan and manage compliance with environmental regulations in a workplace or business |
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| BSBCMN411A Monitor a safe workplace |
- Provide information to the work group about Occupational Health and safety policies and procedures.
- Implement and monitor participative arrangements for the management of Occupational Health and safety.
- Implement and monitor the organisations procedures for providing Occupational Health and Safety training.
- Implement and monitor procedures for identifying hazards and assessing risks.
- Implement and monitor the organisations procedures for controlling risks.
- Implement and monitor the organizations procedures for maintaining Occupational Health and Safety records for the team.
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| AURC363337A Maintain business image |
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| BSBADM305A Create and use databases |
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| BSBCMN305A Organise workplace information |
- Collect and assess information.
- Organise information.
- Review information needs.
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| BSBCMN312A Support innovation and change |
- Clarify ideas to improve work practices.
- Advise on innovative work practices.
- Support implementation of new work practices.
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| WRR15A Maintain and order stock |
- Monitor receipt and dispatch of goods
- Maintain stock records
- Coordinate stocktake/cyclical count
- Identify stock losses
- Process orders
- Follow up orders
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| WRRLP5B Apply dealership security systems and procedures |
- Maintain store security systems
- Deal with potentially unsecured situations
- Detect and apprehend thieves
- Apply post apprehension procedures
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| WRRS4B Build relationships with customers |
- Research store clothing range
- Recommend customer wardrobing
- Measure and fit clothes
- Advise on and arrange clothing alterations service
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| WRRM6A Create a display for small business |
- Identify the requirements of the display
- Develop display ideas
- Develop and implement display plan
- Maintain display
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| BSBCMN402A Develop work priorities |
- Plan and complete
own work.
- Monitor own work performance.
- Coordinate professional development.
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| BSBCMN412A Promote innovation and change |
- Identify and develop opportunities for improved work practices.
- Lead team to foster innovative work practices.
- Facilitate commitment to workplace change.
- Monitor and evaluate change
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| BSBFLM403B Implement effective workplace relationships |
- Collect, analyse and communicate information and ideas.
- Develop trust and confidence.
- Develop and maintain networks and relationships.
- Manage difficulties into positive outcomes.
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| BSBCMN404A Develop teams and individuals |
- Determine development needs.
- Develop individuals and teams.
- Monitor and evaluate workplace learning
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| BSBFLM406B Implement workplace information system |
- Identify and source information needs.
- Collect, analyse and report information.
- Implement information systems.
- Prepare business plan/budgets.
- Prepare resource proposals.
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| BSBFLM409B Implement continuous improvement |
- Plan promotional activities.
- Coordinate promotional activities.
- Review and report on promotional activities.
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| BSBFLM412A Promote team effectiveness |
- Plan to achieve team outcomes.
- Develop team cohesion.
- Participate in and facilitate work team
- Liaise with management
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| WRR02B Manage sales and service delivery |
- Monitor and manage, maintain and improve operations
- Negotiate supply of goods
- Establish customer requirements
- Provide a productive environment
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| WRRPM3B Lead and manage people |
- Lead team members by example
- Develop and communicate team objectives
- Develop and improve work teams to maintain performance
- Employ self development strategies to monitor and improve performance
- Delegate responsibility and authority for nominated tasks to team members
- Consult with team members to reach decisions
- Support team members to achieve store plans and targets
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| WRRPM1B Administer human resources policy |
- Implement staffing level policies and procedures
- Monitor and appraise staff performance in line with store policy
- Implement policies and procedures and counsel team members according to store policy
- Apply strategies to identify and minimise industrial relations problems
- Develop and implement training plans to meet instore needs
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