| CERTIFICATE III IN PROCESS MANUFACTURING (MSA30107) |
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This program is is intended for advanced production workers who use a range of equipment and provide support functions directly related to producing products. They would undertake more advanced roles, working in accordance with the operating procedures and would apply their knowledge to anticipate problems and solve a range of foreseen and unforeseen problems. |
Job Description
Process Operators perform a wide range of tasks which are important to the efficient production of goods. A general process operator may operate production equipment or directly make product, or they may provide the support required by others who do operate equipment or directly make product. General process operators are employed across all sectors of the manufacturing industry. |
| Note: the minimum age of enrolment for this course is 18 years of age. |
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| 21 units are required for this qualification (4 mandatory units and 17 support units). |
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SESSION 1 - SAFETY MODULE |
| MSAPMOHS200A (mandatory) Work safely |
On completion of this unit, the worker will be able to identify Occupational Health and Safety (OHS) hazards, and assess risk, as well as follow instructions and procedures in the workplace with minimal supervision. The worker will also be capable of participating in and contributing to OHS management issues. |
- Identify hazards and assess risk.
- Follow procedures for risk control.
- Follow emergency procedures.
- Initiate suggestions to enhance task/job-specific safety.
- Apply knowledge of OHS legislation and the organisation OHS policies and procedures.
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SESSION 2 - QUALITY MODULES |
| MSACMT251A (mandatory) Apply quality standards |
| This unit covers the skills and knowledge required to apply quality standards to work operations in a manufacturing enterprise. |
- Assess own work.
- Assess quality of received component parts/materials.
- Measure parts/materials.
- Record information on production indicator.
- Investigate causes of quality deviations.
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| MSAPMSUP291A (support) Participate in continuous improvement |
| This unit applies to all employees who are required to be involved in process improvement initiatives. |
- Identify customers and suppliers.
- Identify areas for improvement.
- Identify strategies for improvement.
- Participate in a team to implement an improvement proposal.
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SESSION 3 - KAIZAN 5S |
| MSACMT240A (support) Apply 5S procedures in a manufacturing environment |
| This unit covers the knowledge and skills needed for an employee to apply 5S procedures (a structured approach to housekeeping) to their own job and work area. |
- Sort needed from un-needed.
- Set the workplace in order.
- Shine the work area.
- Standardise activities.
- Sustain the 5S system.
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SESSION 4 - TEAM WORK/ TRAINING MODULES |
| MSAPMSUP383A (support) Facilitate a team |
| This competency covers the identification of team's goals and timelines, negotiating with the team to allocate tasks and ensuring the goals and timelines are met. |
- Identify tasks to achieve team goals.
- Organise allocation of tasks.
- Monitor completion of allocated tasks.
- Resolve conflicts between team members.
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| TAADEL301A (support) Provide training through instruction and demonstration of work skills |
| This unit specifies the competency required to conduct individual and group instruction and demonstration of work skills.
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- Organise instruction and demonstration.
- Conduct instruction and demonstration.
- Check training performance.
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| MSAPMSUP106A (support) Work in a team |
This competency covers the organisation of team activities to fit in with the scheduling of production to meet operational guidelines. |
- Identify work activities.
- Organise daily work plan.
- Participate in a team.
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SESSION 5 - COMMUNICATION MODULES |
| MSAPMSUP102A (support) Communicate in the workplace |
| This unit of competency covers receiving, relaying and recording written and oral messages and providing relevant information in response to requests, within time lines. |
- Receive and relay messages.
- Interpret messages.
- Respond to information.
- Complete workplace forms.
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| MSAPMSUP280A (support) Manage conflict at work |
| This competency covers the management of conflict in a range of situations where personal responsibility is required. |
- Identify potential sources of conflict.
- Identify range of alternative approaches.
- Resolve conflicts.
- Respond to problems.
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SESSION 6 - PRE PRODUCTION MODULES |
| MSACMT221A (support) Apply Just In Time procedures |
| This unit covers the knowledge and skills needed to work in a JIT system. |
- Respond to indicator of demand.
- Make products to demand.
- Update demand information as required.
- Recommend improvements.
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| MSACMT280A (suppoort) Undertake root cause analysis |
| This unit covers the knowledge and skills needed to undertake root cause analysis (RCA) by any person. This will often be done by people working in a team. This unit also covers the competencies needed by operators to contribute to an advanced maintenance strategy using RCA coupled with diagrams and charts. |
- Recognise problems.
- Implement quick fix.
- Determine root cause.
- Develop permanent solution
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SESSION 7 - WORKPLACE PROCEDURES MODULES |
| MSAPMSUP230A (support) Monitor process operations |
| This competency covers the use of production processing equipment. This competency is typically performed by all operators working either independently or as part of a work team. |
- Identify equipment controls and procedures.
- Get ready for work/job.
- Maintain operations.
- Identify product quality requirements.
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| MSAPMSUP240A (support) Undertake minor maintenance |
| This unit applies to operators who are involved in providing basic maintenance and the resolving of routine problems to procedures. It does not cover activities normally requiring traditional trade training. |
- Identify maintenance requirements.
- Prepare for maintenance activity.
- Perform maintenance activity.
- Test equipment.
- Record maintenance activity.
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| MSAPMOPS200A (support) Operate equipment |
| This competency covers the operation of equipment and the resolving of routine problems to procedure in the production process. |
- Check work requirements.
- Start up item of equipment as required.
- Operate equipment to procedures.
- Respond to routine problems to procedures.
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| PMLTEST300B (support) Perform basic tests |
| This unit of competency covers the ability to perform tests using standard methods and with access to readily available advice. Personnel are required to demonstrate close attention to the accuracy and precision of measurements and the data obtained. In general, they do not calibrate equipment and make only limited adjustments to the controls. The unit of competency does not cover interpretation or analysis of results or troubleshooting equipment problems. This unit competency has no prerequisites. This unit of competency is applicable to laboratory/field assistants working in all industry sectors. |
- Interpret test requirements.
- Prepare sample.
- Check equipment before use.
- Perform tests on samples.
- Maintain a safe work environment.
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SESSION 8 - THE ENVIRONMENT |
| MSAENV272A (support) Participate in environmentally sustainable work practices |
| This competency covers the outcomes required to effectively measure current resource use and carry out improvements including those reducing negative environmental impacts of work practices. This unit is based on the sustainability guideline standard GCSSUS01A Participate in environmentally sustainable work practices. |
- Identify current resource use.
- Comply with environmental regulations.
- Seek opportunities to improve resource efficiency.
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| MSAPMSUP172A (support) Identify and minimise environmental hazards |
| This competency covers the awareness of environmental issues and organisation environmental policies and procedures to minimise environmental threats. |
- Identify potential environmental threats.
- Identify workplace procedures and policies to minimise environmental threats.
- Follow procedures to minimise environmental threats.
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SESSION 9 - OFFICE PROCEDURES |
| MSAPMSUP210A (mandatory) Process and record information |
| This unit of competency covers the provision and processing of all relevant information by responding to the information requirements of the plant including the completion of all workplace documents and clearly and concisely providing relevant information to others. |
- Access information.
- Provide appropriate information.
- Give and follow routine instructions.
- Provide reports.
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| MSAPMSUP309A (support) Maintain and organise workplace records |
| This unit covers the maintenance of workplace records in paper or electronic form. It may include sample products or materials for testing or quality purposes. |
- Identify records to be stored.
- Maintain document filing arrangements.
- Respond to information requests.
- Organise file movements.
- Maintain security of workplace records.
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| MSAPMSUP201A (support) Receive or despatch goods |
| This competency covers the handling of materials by an operator as an adjunct to the job of making product. It applies to a limited range of materials. It is NOT intended to be an alternative warehousing competency. This competency is typically performed by operators working either independently or as part of a work team. |
- Identify work requirements.
- Move materials into/out of storage or from production.
- Prepare goods for despatch.
- Complete materials movement records.
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SESSION 10 - ACHIEVE OUTCOMES |
| MSAPMSUP200A (mandatory) Achieve work outcomes |
| The competency covers the ability to identify and implement actions to achieve workplace targets and to suggest improvements. This unit applies to all employees who may work either individually or as part of a team. |
- Identify raw material components and their application in production.
- Identify production targets in work area.
- Recognise key areas effecting production efficiencies.
- Implement actions to achieve production targets.
- Participate in an improvement activity in accordance with organisation procedures.
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