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| "Not only is Larry a brilliant presenter, that inspires, challenges and educates, but he has also been instrumental in helping to bring a significant cultural change within our sales teams and company. There are many practical examples that demonstrate the power and value of the Salesmasters Training program delivered by Larry-whether that be the obvious winning of previously elusive new accounts or more simply hearing our best sales people using and applying Larry's techniques. I wholeheartedly believe that the Australian Salesmasters program, presented by Larry, if used and supported correctly, can assist any business to change and become world class. I have not, in my experience, worked with a higher calibre sales trainer." - August 3rd 2009 Dan Kwaczynski, General Manager Poolrite Equipment |
"Thank you again for the class 2 weeks ago, it was very unique and exciting! I was at the edge of my seat at most times during the day. I went back to the store and straight away told my Manager how interesting and motivational the day was and we implemented some things straight away. We also shared what we learnt with our other staff members immediately, everyone was very accepting and inspired. Our team now has more involvement with the management of the store and feel more respected because of the extra responsibilities they have.
Setting personal & store goals has really helped me personally to understand what I want to achieve as well as giving me more understanding of everyone else's goals. PROSELL, winning words & redirection especially has lifted our team morale. All feedback has been really positive!
So thank you again, our entire team have gained many new helpful skills and we're now more motivated than ever to drive our store into success!" - August 10th 2009 Jessica Pacific Fair Socrates
"Firstly Thankyou for the way you hosted our training last week! Your Enthusiasm & Passion was infectious & completely inspiring!
So far I have updated my staff training folders to have a cover sheet with both personal & professional goals.
The reaction has been positive especially with one casual team member in particular he has been arriving to work with a new found energy & has even created product F & B sheets & put them in every ones folders & wrote ahead in our communiction book on the days he wasn't in for the week: "We have great new product sheets in our folders,Can every one please aim to fill in at least one sheet per shift!" & "Today is going to be great day! Don't forget to wear your Smile!"
Also you inspired me to find myself lured to the business & motivational section of the book store on my lunch break. I have now bought 3 books to read & printed several articles of you website that I think will help us all in store & myself personally." - July 27th 2009 Donna O'Donnell, Pacific Fair Socrates QLD |
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"Firstly, I would like to start by thanking you and the Australian Salesmasters for engaging my thirst for knowledge through the cert. IV Frontline Management course in which I have gained a new perspective on my role of service coordinator, here at Vanderfield Hino.
Since commencing the Frontline Management course, I have introduced numerous strategies and procedures derived directly from the course in both my professional and personal life, from encouraging innovation and motivation in our workshop team, through to implementing improved customer service strategies.
On top of all that, I have also gained an interest in self improvement through literature such as 'The One Minute Manager' and various components of the 'Australian Salesmasters E books'." - August 5th 2009 Gary McIntyre,
Service Coordinator Vanderfield Hino Toowoomba
"I have found the information informative and challenges the stereotypical methods one can habitually become set in to. Whilst at times confronting to adopt change, the outcomes of implementing the principles learned outweighs by far the awkwardness and ineptness one feels. The group discussion has been useful in better understanding a holistic approach to company management and given me targets to improve not only my own team, but to better support the entire business structure of Vanderfield. I look forward to learning much more." - July 27th 2009 Gary Beutel, Vanderfield Hino Toowoomba |
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"This confirms that Richard Mason, of The Australian Salesmasters Training Company, has successfully delivered the Cert III in Retail Operations and Auto Sales and Cert IV FLM programs to our staff. He involved all our participants in the program and helped them properly complete the tasks and unit assessments." - May 14th 2009 Leanne Francis, HR Coordinator Eclipse Ford |
"I am extraordinarily impressed at the turnaround in the attitude of my staff, in particular with some staff that has been around this business for a long time that became somewhat complacent.
The subtle enforcement that your program offers is just the tonic needed at the right time in this economic downturn and of course our somewhat new business. You are providing every opportunity for us to be the success that we need to be to survive.
Furthermore it is enlightening for staff to realise what damage we do to each other let alone customers when we bring our bad attitudes to work...your training has captured this at the crossroad and steered all of us in the right direction.
Thank you for showing my people how to be the best they can be." - July 20th 2009 David Body, Dealer Principal Newcastle |
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| "The letter is to confirm that Richard Mason, of The Australian Salesmasters Training Company, has trained all our staff in Certificate III in Retail Operations. He involved all participants in the program and helped them properly complete the tasks and unit assessments. Our sales have increased since our staff participated in this training. We would recommenc his services to any other company that may be looking for training in this course." - May 21st 2009 Tony Gentle, Managing Director Gentle Plumbing |
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"Our sales team recently undertook the 2 day Salesmastery workshop and a further follow up session on Personal Selling Plans with yourself. I believe the TEAM gained some excellent experience and learnt some valuable selling tools. Many of which we have implemented already and are seeing the results from being more focused on probing and having 'loaded lips; for question based selling. I would like to think you personally for the follow up session as it clearly opened the eyes of the sales team to a new approach in selling which we now use on all target accounts." - April 23rd 2009 Brad Richey, QLD & NT Manager Poolrite Equipment |
"This confirms that Richard Mason, of The Australian Salesmasters Training Company, has successfully delivered the Cert III in Retail Operations program to our staff. Mr. Mason involved all our participants in the program and helped them complete the tasks and unit assessments. The staff found him to be extremely helpful and all the information to be very useful." - May 14th 2009 Darrell Young, Director Call the Plumber |
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| "I wanted to let you know how much I enjoyed the course!...You are a pleasure to listen to, we had fun and learnt a lot about what our minds are capable of (in and out of work!). I feel a lot more confident now in my work and know I can help customers more, which is great for me as I hadn't worked for over 10 years and was very nervous! I also really liked the fact that you kept it relavent to The Chocolate Box, while learning things that would be applicable to any retail situation! So thank you very much for your time and effort and I would recommend this course to anyone wanting to work in retail! Looking forward to seeing you again." - March 15th 2009 Faye Trubiani, The Chocolate Box |
| "I'd just like to put into writing my appreciation of the good work that Richard Mason has been doing in delivering the Certificate III in Retail Operations, the Certificate IV in Business (Frontline Management) and Certificate IV in Customer Contact to Games Workshop staff over the last several months. He has been extremely organised, diligent, punctual and helpful in delivering these courses to a wide variety of staff, and feeding back results to myself along the way. He has also been communicating regularly in order to keep me up to date with happenings - which is excellent. Feedback from the stores has also been encouraging, which is where the true test of the training is... Please take time to thank Richad on my behalf for a job well done." - May 12th 2009 Roy Barber, Training & Development Manager Games Workshop |
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| "I just wanted to take a moment to applaud the great effort by Ronita over the last few days with the team here at GCF. The feedback has been 100% positive. She has done a great job at engaging the crew each day and they have all commented on both the curriculum and her style of presentation. Please express our sincere thanks to her on our behalf." - April 3nd 2009 Jeffry Stone, National Sales Manager Gregory Commercial Furniture |
"Just wanted to say a BIG THANK YOU for the presentation of the OHS training on Tuesday March 31st. Lorenzo was FANTASTIC and his knowledge and presentation was admired by all of our managers. All walked away with a great knowledge on the basic procedures and systems of OH&S and Lorenzo has put the company on the right path. A big THANK YOU to all staff at Australian Salesmasters for the effort put in all the paperwork, setting up the room and organizing the lunch for the day. A very ORGANIZED and PROFFESIONAL setup." - April 2nd 2009 Michael Azar, Double Bay Clothing |
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"I am writing to you to let you know that our entire group thoroughly enjoyed the Australian Salesmasters' training session on the Gold Coast last month. The session was very informative and everyone commented that evening on how much fun they had during the training session. We all walked away having learnt something new. Thanks for the day and we are looking forward to the remainder of the course." - February 18th 2009 John Mallos, State Stores Manager NSW & WA Dulux Australia |
"We have been using the 'Things To Do Today' A4 note pad that David Jackson supplied to us at his seminars every successfully. The staff are now using them to great affect and it has really improved our productivity." - December 8th 2008 Joshua Eastaugh, Lifehealthcare Hospital & Rehab
"I would like to take this opportunity to thank you and your team for presenting such a dynamic and interactive program for our sales people. I would also like to share with you the email below which I think demonstrates the value of professional training." - July 30th 2008 Mel Reynolds, National Manager, Surgical Instruments Lifehealthcare Perioperative Division
"A sincere 'Thank You' for you for the lessons, stories, laughs & messages you shared this week. I am confident that you have assisted our Lifehealthcare Leaders turn the corner & create something very special in this year ahead. " - July 19th 2008 Mary Taylor, Managing Director Lifehealthcare Hospital & Rehab Division |
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| "Thank you for a tremendous training day yesterday. I really appreciated your input and look forward to the next session." - December 18th 2008 Steve Ambler, Managing Director Seco Tools |
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"Just a short note to say thank you for the presentations and time spent with myself and my staff over the weekend just ended. I know that we have all learnt something new together with reinforcing sales methods and techniques." - November 24th 2008 Warren 'Wazza' Twemlow, Ness Security Products |
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"Just a short note to thank you for this mornings training session. I found the session to be down to earth and relevant. Even after 27 years in the industry I find one can still learn and fine tune ones sales presentation." - October 21st 2008 George Cheh, Sales Executive Audi Centre Sydney |
"I would like to thank Gina Collins for her diligent and highly professional organisation of the training program that colleagues from my company recently completed with the Australian Sales masters.
Her preparation and ability to co-ordinate the days together ensured that the training was an outstanding success and was extremely effective, informative and enjoyed by all.
Please pass on my thanks to Ronita and David who were wonderful presenters-our sales team have already put much of their learnings into practice and are seeing real, tangible results!" - July 17th 2008 Andrew Grant, National Sales Manager Electrolux |
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"Right from go the service provided by Gina Collins and the team has been exceptional and made the whole task of joining over 30 staff to the program easy. After the first round of training I can say that we have done a disservice to our company by not providing this valuable resource earlier. Our staff feedback has been extremely positive. David, Poppy, Ronita & Mary all provided powerful, passionate and persuasive training classes that have had a profound effect on our staff and importantly on our customers." - September 1st 2008 Joe Galic, National Manager ACP Worldwide Ltd |
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| "Ronita is an exceptional trainer and our trainees have taken to her and I know are getting much more from their training sessions. They are also participating more in the group work. Should opportunity arise I won't hesitate to recommend the Australian Salesmasters in the future." - May 27th 2008 Lesslie Grose, CK Group. |
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| "The course sparked my enthusiasm and inspired me endlessly. I went to gain at least one good idea and I came away with at least ten to put into action. Thank again and please stay in touch." - May 26th 2008 Cathryn McCann, Bella Beauty Magazine. |
"I wanted to extend my most sincere thanks for the amazing few hours you spent with the Gregory team last Thursday at our Sales Conference. Your presentation was both informative and inspirational - a true testament to just how wonderful it was would have to be the fact that even the more experienced of our sales people wanted more!...I think I can unequivocally say our entire sales team were dizzy with the possibility that they could earn a six figure income using the methods you presented and by taking regular doses of the Vitamins for Success." - July 28th 2008 Linda Barrett, General Manager Gregory Commercial Furniture Pty Ltd |
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"...Your enthusiastic and energetic approach made the training fun and exciting. They have picked up information they can use already!
David, thank you for your enthusiastic and genuine approach to our needs, in developing the training for our staff. These two days have been uplifting and positive. Imagine where we will be in 12 months. We have already started putting plans in place. Looking forward to a great year with you." - Dave McCoy, Group General Manager Sales, Llewellyn Motors |
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Just a quick note to express how very pleased and impressed our centre was with our visit from Thanh. A very professional but bubbly person who made everyone feel comfortable and offered help and support in a caring way.
The staff members at the centre who she directly dealt with had nothing but nice things to say about her and we needed to pass on how thrilled we were with her time here at our service. All are very inspired….. Thanking You. Please pass on our job well done and give her a big cuddle.” - June 27th 2008 Jena-Maree Glover, Stepping Stones Childcare Centre |
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"I am writing to you to thank you for your efforts and energy at our recent Sales Training Boot camp.
I feel sure I speak for the whole team in saying that the content was excellent and the tailoring of that content to suit our industry and our business working live with our team was exceptional.
...seeing their confidence grow as they closed and double closed each deal, was most satisfying and clearly justified our investment.
Our sales event following the training was a huge success with volume and gross targets being exceeded, as well an F&I penetration being well above normal." - Sam Nixon, Dealer Principal, Prestige Hino |
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| "I was very impressed with the sales programme that David Jackson presented. Here was a man who not only obviously knew his subject, but had the credentials and experience to make it work. As such he kept the group totally enthralled with his ability to present dynamic concepts in a simple, precise and workable manner. There was nothing complicated about what David did, but the message was very profound. In fact he got right down to the very basics of selling, stripped away the veneer of complication and exposed the true keys to success - now that's what I call a professional! I feel confident that Australian Salesmasters will become an internal part of Transways future success." - June 10th 2008 Chris Brown, Transways Logistics International |
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| "...Games Workshop Oz Pty Ltd is extremely happy with the performance to date of Australian Salesmasters Training Company - particularly your energetic training methods and highly efficient organisation. ..our staff have provided very positive feedback...From my own point of view, your company has been very prompt in meeting our special requests and 'tailoring' to meet our niche business wants and needs." - Roy Barber, Staff Training & Development Manager, Games Workshop |
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"I want to write to you personally and thank you so much for the inspiration and empathy you delivered to our Franchisees at our training this September in Melbourne.
I have had a franchisee come up to me and say how they really did not know where they were going wrong, and how you have made them get more committed, to be serious about how they run their business.
..I know with you as a partner in our National Training we are going to go upwards in Sales and ability. I am excited and look forward to working with you and your company in the future." - Guy Bright, National Franchise Manager, Narellan Pools |
“... I am just passing on my appreciation for his efforts which were I suspect put to the test far more than is normally the case. Feedback received the next day was very positive and a number of renditions of "10" were issued during the workshop that followed.” – 23rd October 2007 Les Dingley, Hydro Tasmania. |
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| "We recently engaged the Australian Salesmasters to initiate within our sales team. David Jackson' training has had immediate impact, with staff moral higher and sales efforts smashing our previous record by 25%! David's enthusiasm is highly contagious, and we were so impressed with his team's work that we expanded their mandate to include also include our much larger contact centre service team. As a bonus, David has enabled us to take advantage of government funding so that he can deliver the training at no cost to SmartSalary!" - 15th November 2007 Deven Billimoria, CEO, SmartSalary Pty Limited. “I would like to express my appreciation to you for the first training session. The enthusiasm that you showed in the session was brilliant and the staff are already starting to change a couple of the techniques they use when speaking to clients.
We are all looking forward to the rest of the training sessions.” – 22nd October 2007 Luke Jolly, Product Manager, SmartSalary Pty Limited. |
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| "...The motivation was excellent, the technical how-to information superb, and it was all delivered with marvellous authority and humour. The feedback I received indicated the whole event went well 'beyond expectations'. There is no doubt we will be seeing more of you in the future." - Peter Crealey, Chairman, Niagara |
