Inspiring, fun, motivational, a great coach and role model-these are some of the terms used to describe David, who has spoken to over 250,000 salespeople, managers and business owners on how to be the best they can be.

Using easy, proven and time effective techniques, David guides his clients to a more effective and efficient method of doing business. Known as the "Sales Doctor" because of his motivational medicines, David's clients have all recorded improvements in profits, team attitudes, productivity levels and enhanced customer service and confidence.

David holds a Certificate IV in Assessment and Workplace Training plus a Diploma of Automotive and a Diploma of Frontline Management.

• TAA40104 - Certificate IV in Training and Assessment
• TAE40110 - Certificate IV in Training and Assessment, 2010
• SIR40207 - Certificate IV in Retail Management
• SIR50107 - Diploma of Retail Management
• AUR50199 - Diploma of Automotive
• BSB51407 - Diploma of Project Management
• BSB50607 - Diploma of Human Resources Management
• BSB60207 - Advanced Diploma of Business
• BSB60407 - Advanced Diploma of Management

A true sales champion, Poppy is a qualified experienced educator. Most recently, Poppy worked for Telstra as Manager for their Learning and Development team overseeing the delivery of customer service, consultative selling and retail skills programs.

Poppy's passion lies in the fashion retail sales industry with previous experience at Saba, David Jones, Elizabeth Arden and Myer Grace Bros. A positively motivating coach and mentor who will move you and your team members to a new level.

Poppy is currently completing her Diploma of Management (BSB51107).

• SIR30307 - Certificate III in Wholesale
• BSB40507 - Certificate IV in Business Administration
• SIR40207 - Certificate IV in Retail Management
• TAA40104 - Certificate IV in Training and Assessment
• BSB40307 - Certificate IV in Customer Contact
• Graduate Diploma in Adult Education, Victoria University, 1995
• Diploma in Teaching, University of Melbourne, 1993
• undertaken studies aiming for a Graduate Diploma in Movement and Dance, University of Melbourne, 1993

Charné Hamer is an accredited trainer specialising in all facets of the sales and service industries.

Charné has over 5 years experience in delivering accredited, competency based programs. Her training sessions are entertaining and focused highly on the positive development of the candidate.

Her qualifications include:

• WRW30101 - Certificate III in Wholesale Operations
• BSB30301 - Certificate III in Business Sales
• BSZ40198 - Certificate IV in Assessment and Workplace Training
• BSB40501 - Certificate IV in Business Development
• Bronze and Silver Wine Appreciation
• Statement of Participation "Assessment Tools 1 Design&Develop", July 23rd 2009

Merry Robertson is a Marketing COnsultant specialising in Business and Personal Communication. She runs her own consultancy and has been delivering training for over 15 years. As a qualified member of the National Speakers Association, and the 2008 WA President, Merry's lively and entertaining deliveries consistently rate 10 out of 10 with her audiences. Merry has her Certificate IV in Workplace Training and Assessing, Certificate IV in Strategic Marketing Management and Diploma in Graphic Design.

• BSZ40198 - Certificate IV in Workplace Training and Assessing
• Certificate IV in Strategic Marketing Management
• Diploma in Graphic Design

Gary has extensive business experience in Government, Private, and Not for Profit organisations at a senior level. He has worked as a business consultant and has his own retail outlet. Gary has a passion for customer service and team involvement.

Gary possesses:

• TAA40104 - Certificate IV in Training and Assessment
• Post Graduate Diploma in Business (Training and Development)
• Post Graduate Diploma in Business (Comunication Management)
• SIR50107 - Diploma of Retail Management
• BSB51107 - Diploma of Management

Wendy is an enthusiastic facilitator, assessor, coach and mentor with a long and successful training career, delivering training to various industries, local government and corporate institutions.  Her background includes working within local government, the retail and wholesale industry and media.

Qualifications delivered include Certificate III, IV & Diploma in Financial Services, Business Administration, Frontline Management, Business Development and Certificate III & IV in Retail and Customer Contact.  Certificate IV in TAA.  Wendy has worked extensively with International Students from a diversity of cultures.

Wendy is committed to excellence and enriching the lives of those with whom she works and their organisations.

Wendy’s qualifications include:

• TAA40104 - Certificate IV in Training and Assessment
• BSB51004 - Diploma of Business (Frontline Management)
• FNB50199 - Diploma in Financial Services
• Diploma in Professional Counselling – Majoring in Workplace Relations & Relationships Counselling (NTIS30073 QLD)
• Justice of the Peace

With a variety of senior executive roles, Walter brings a host of skills and talent to the training room.

Walter possesses:

• TAA40104 - Certificate IV in Training and Assessment
• BSB60407 - Advanced Diploma of Management
• SIR50107 - Diploma of Retail Management

Ray has been a specialist trainer and assessor since 2003. Having worked in a variety of industries including: Telecommunications and Automotive, Ray advises and partners with business to achieve continuous improvement. His sessions are big on content and improved results.

Ray possesses:

• BSZ50198 - Diploma of Training and Assessment
• WRR40102 - Certificate IV in Retail Management
• FNS50804 - Diploma in Financial Services

Anne is a highly experienced, passionate and professional facilitator who loves designing, implementing and delivering dynamic and high quality learning programs with practical takeaways for participants. She brings 20 years of hands on experience in frontline sales, management, coaching, mentoring and leadership within the Tourism sector to her craft .With over 10 years experience in Learning & Development, working with 2 award winning national travel chains, Anne has facilitated a wide assortment of training content, worked with various group sizes from 1/1 coaching to conference presentations and delivered learning programmes to staff ranging from novices to company leaders. Her experience includes areas such as Situational Leadership, Performance Development Review, DiSC Behavioural Profiling, Time and Change Management, Team Building, Communication Techniques and Train the Trainer.

Anne possesses:

• SIT30207 – Certificate 111 in Tourism (Retail Travel Sales)
• BSB51107 – Diploma of Management
• BSZ40198- Certificate IV in Training and Assessment (upgrade to TAA40104 In progress)
• SIR40207 - Certificate IV in Retail Management
• Certificate IV in Life Coaching (in progress)
• Diploma in Teaching
• Bachelor of Arts
• ATCL – teaching diploma in Speech and Drama
• LTCL – teaching diploma in Speech and Drama